Serving Our Customers at Every Stage

Sift’s Professional Services support and propel your business forward with expert assistance, ranging from dedicated Customer Success Managers to comprehensive Managed Services.

Managed Services Overview

Triangulated Tuning to Surface True Risk

Sift’s Custom, Global, and ThreatClusters models collectively improve detection accuracy by up to 20%. Custom models are tailored to individual customers’ unique fraud patterns, Global models capture broader fraud trends, and ThreatClusters provide industry-specific insights derived from related cohorts. Optimize model performance, reduce score shifts, and ensure consistent performance with our AI-powered platform and expert support.

  1. MODEL TRAINING
    Model Training gives fraud teams the support and confidence they need to manage and scale fraud operations efficiently and effectively.

Our Standard Package, PLUS:

  • Monthly Model Labeling
  • Monthly Model Feedback
  • Monthly Model Training
  1. PREMIUM
    Managed Services ensure ongoing optimization of fraud strategies with expert audits and recommendations—at any size or scale.

Our Standard Package, PLUS:

  • Quarterly Workflow Auditing
  • Monthly Model Labeling, Tuning, Feedback & Training
  • Biannual Account Optimization Through a Deep-Dive Analysis of Anomalous Behavior
  • Biannual Strategic Business Review
  1. PREMIER
    An advanced Managed Services offering that does the work of a full-time fraud team, including hands-on automation, model training, labeling, and tuning.

Our Standard Package, PLUS:

  • Quarterly Account Optimization

  • Quarterly Strategic Business Review

  • Annual Integration Review

  • Monthly Workflow Auditing

  • Weekly Model Tuning, Labeling, Feedback & Training