# Change Chargebacks into Growth

Transform chargeback operations into your revenue retention center with Sift.

"Sift Dispute Management has made it faster and easier to respond to chargebacks."  
—Taylor Snyder - Manager of Risk & Compliance at Doxo

## Expand Fearlessly & Keep Chargebacks in Check

Fraudulent transactions and the resulting chargebacks are some of the most common forms of online fraud. With the right solutions in place, disputes, both caused by true fraud and first-party fraud, are an opportunity to control profit loss.

### Key Statistics
- **$100B**: Estimated cost of credit card chargebacks in 2023
- **367%**: Increase in chargeback values for select verticals in 2023

## Combat Chargeback Fraud With Confidence

**Streamline the dispute process**. Manage all dispute operations from one intuitive console so you can make data-driven decisions with in-depth insights. Stay organized with customizable tags, filters, and analyst assignments.

**Prioritize high-value chargebacks**. Leverage automation to surface the highest-value chargebacks. ML-powered recommendations help you build winning responses and retain more revenue.

**Protect more revenue**. Create effective responses and maintain healthy win rates with an intelligent workspace and expert guidance. Build even stronger protection with inquiries that block potential chargebacks, and alerts that keep dispute rates low.

**Building an internal risk engine?** The Sift Score API adds critical external context to internally-built risk models. Detect global & industry threats with real-time risk scores powered by 1T annual consortium events. Build the way you want, without sacrificing access to the powerful tools in the Sift Console. **[Learn more](https://sift.com/solutions/sift-score-api/)**.

## Lower Chargeback Rates and Recoup Revenue
- **0.08%**: Average fraudulent chargeback rate
- **2.1%**: Average manual review rate

## The Dispute Process Made Easy

Manage all dispute operations from one intuitive console so you can make data-driven decisions with in-depth insights. Stay organized with customizable tags, filters, and analyst assignments.

**Effective integration** has improved a once labor-intensive process into an efficient, automated system."  
Taylor Snyder Manager of Risk & Compliance at Doxo

## Prioritize High-Value Chargebacks

Leverage automation to surface the highest-value chargebacks. ML-powered recommendations help you build winning responses and retain more revenue.

## Protect More Revenue

Create effective responses and maintain healthy win rates with an intelligent workspace and expert guidance. Build even stronger protection with inquiries that block potential chargebacks, and alerts that keep dispute rates low.

- **0.08%**: Cut fraudulent chargeback rates
- **97%**: Lower than MRC’s average in the global payments and fraud survey.
- **70%**: Maintain low dispute rates compared to industry averages with Sift’s AI-fueled risk decisioning.

## AI-fueled Data and Decisioning Accelerates Secure Growth

### Customer Experiences

"I would most definitely recommend Sift to any company seeking an advanced, scalable, and easy-to-use fraud prevention or dispute management platform."  
—Taylor Snyder, Manager of Risk & Compliance at doxo

- **0.0018%**: Chargeback fraud rate
- **10x**: Return on investment

"Sift is reliable to the point where we have chargebacks well below our target threshold; we have a considerably smaller analyst team working on fraud than we would otherwise need.”  
—Joe Lawrence, Director of Operations Taptap Send

- **0.1%**: Chargeback rate
- **1.42x**: Return rate on investment

"As soon as we turned Sift on, we saw fraud being caught and our chargeback rate dropped dramatically. Now, no one even wants fraud updates because everything has been performing so well.”  
—John Page, Merchant Processing Director ChowNow

## Risk Decisioning Pain Points, Solved

Challenges reveal opportunities for growth with AI-fueled detection and analysis. Break into bigger and brand new markets confidently, face fraud hurdles head-on, and secure every stage of the user journey.